SMS Privacy Policy – Monster Auto Lab
 
 
Monster Auto Lab (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.
 
1. Consent to Receive SMS Messages
 
By providing your mobile phone number and opting in through our website, contact forms, booking forms, or other communication channels, you consent to receive SMS (text) messages from Monster Auto Lab.
 
These messages may include:
 
Appointment confirmations and reminders
 
Quotes and service updates
 
Customer support communications
 
Promotions, offers, or announcements (only if you have opted in)
 
Message frequency may vary. Message and data rates may apply depending on your carrier.
 
2. How We Use Your Information
 
When you opt in to receive SMS messages, we may collect:
 
Your name
 
Mobile phone number
 
Communication preferences
 
Information related to your inquiry or service request
 
We use this information solely to communicate with you regarding our automotive services and customer support.
 
3. No Third-Party Sharing
 
We do not sell, rent, share, or disclose your SMS opt-in information or phone number to any third parties for marketing or promotional purposes.
 
Your information is only accessed by authorized Monster Auto Lab staff and trusted service providers strictly for operational purposes (such as SMS delivery platforms).
 
4. Opting Out
 
You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.
 
Once you opt out:
 
You will no longer receive SMS communications from Monster Auto Lab
 
You may still be contacted via other methods you have authorized (such as email or phone)
 
For help, reply HELP or contact us directly.
 
5. Data Security
 
We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
 
6. Changes to This Policy
 
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
 
7. Contact Us
 
If you have any questions about this SMS Privacy Policy or our privacy practices, please contact us:
 
Monster Auto Lab
Website: https://monsterautolab.ca
 
Phone: 604 757 5769